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External resources

My Aged Care

The My Aged Care website and contact centre has been established by the Australian Government to help you navigate the aged care system. My Aged Care is part of the Australian Government’s changes to the aged care system which have been designed to give people more choice, more control and easier access to a full range of aged care services. The contact centre telephone number is 1800 200 422.

Department of Health

The Department of Health oversees the running of Australia's health care system, including aged care services. Information provided on the Department of Health website includes:

Australian Aged Care Quality Agency

The Australian Aged Care Quality Agency accredits and reviews aged care services to monitor standards of care and ensure that the Quality of Care Principles 2014 are followed. The Australian Aged Care Quality Agency produces reports on accredited providers of aged care services.

Australian Institute of Health and Welfare

The Australian Institute of Health and Welfare (AIHW) produces independent, relevant and reliable health and welfare information and statistics to support better decisions, leading to better health and wellbeing for Australians.