Aged Care Service Information September 2021

The Aged Care Service Information extract provides information on outlets providing help at home (including Commonwealth Home Support Program, Transition Care Program and National Aboriginal and Torres Strait Islander Flexible Care), Home Care Packages and Aged Care Homes (including permanent and respite residential care and Multi-Purpose Service residential care).

To better reflect the revised information on the My Aged Care website, the report titled ‘Help at Home Information’ has now been changed to ‘Home Support Services Information’. The data included in both reports are the same, only the name of the report has changed.

Explanatory notes

There may be two types of services listed in the Aged Care Service Information:

• Commonwealth Government Subsidised Service — An aged care or related service which is partially or wholly subsidised by the Commonwealth Government. Access to these services may have specific eligibility requirements (such as age) and be subject to standardised fee arrangements.
• Private Service — An aged care or related service delivered by a Service Provider who is not directly subsidised for that service under any applicable Commonwealth Aged Care Programmes. Access to these services and any fees that may be applied should be discussed directly with the Provider.

Home Support Services information (previously Help at Home information):

Information provided by the Department of Health for Commonwealth Government subsidised service providers and the National Health Services Directory for private service providers.

Home Care Packages information:

This information is maintained by the Australian Government Department of Health.

Aged Care Homes information:

Information provided by the Department of Health for Commonwealth Government subsidised service providers and the National Health Services Directory for private service providers.

You will need to read and accept the following conditions of use in order to download and use the Aged Care Service Information.
 

Conditions of use

By accessing this service, you agree to be bound by the following conditions of use:

The Commonwealth grants you a non-exclusive, non-transferable, fee-free right to use, reproduce, distribute and adapt the Aged Care Service Information,  but not the right to sub-licence, sell or charge any person for access to the data (Licence).

The Aged Care Service Information is provided on an ‘as is’ basis. The Commonwealth does not warrant the suitability, accuracy or currency of the Aged Care Service Information or Explanatory Notes for any purpose. Revised or updated Aged Care Service Information and the Explanatory Notes may or may not be provided in future.

No liability will be accepted by the Commonwealth for any damages or other claims for compensation arising from your decisions or actions based on any version of the Aged Care Service Information or the Explanatory Notes.

You agree to indemnify and hold harmless and to release the Commonwealth including its officers, employees and agents, from and against all liability, losses, claims, proceedings, damages, costs and expenses directly or indirectly relating to or arising from exercising the Licence,  including reliance on the contents of the Aged Care Service Information or Explanatory Notes by you or any person using a service provided by you.

You will ensure that due acknowledgment is made to the effect that the Aged Care Service Information remain at all times the property of the Commonwealth and shall include with any printed, reproduced or otherwise published Aged Care Service Information or Explanatory Notes a statement giving the Commonwealth all the rights and benefits in these Conditions of Use. The data are to be referred to as “Aged Care Service Information".