Residential Aged Care Quality Indicators Annual Report 2020–21

The quality of care plays an integral role in the quality of life and outcomes for people using aged care in Australia. The quality of Australian Government-funded aged care is assessed against a set of quality standards by the Aged Care Quality and Safety Commission (ACQSC). As well as these standards, since 1 July 2019 residential aged care services must also participate in the National Aged Care Mandatory Quality Indicator Program (QI Program).

This report presents quality indicators that have been recompiled for more complete data than were available at the cut-off dates for quarterly reporting.